Hotel property management systems (PMS) manage all aspects of hotel business operations, including the delivery of superior guest experiences
Traditionally, a hotel PMS was defined as software that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/checkout, room assignment, managing room rates, and billing. A hotel PMS replaced time consuming, paper-intensive processes.
Today, hotel PMS technology has evolved well beyond the front desk. A hotel PMS is now a critical business operations system that enables hoteliers to deliver amazing guest experiences.
Benefits of cloud-based hotel property management
The consumer’s travel journey begins by selecting a destination while simultaneously shopping for a hotel. That pre-stay shopping and booking interaction, their on-property engagement with the hotel and its staff, their in-room experience, and their sharing of feedback on social media post-stay are all part of their guest experience. Hoteliers are challenged with providing a personalized guest experience while operating an effective hotel business. Today’s hotel PMS solutions help hoteliers deliver the experience guests want, while efficiently managing their business. Hotel PMS offers many benefits for a hotelier’s business. They include
Easy hotel check-in/check-out
Provide anytime, anywhere service to your guests using a mobile-enabled cloud-based hotel PMS. Untether your front-desk staff so they can check guests in, assign rooms, enable guest services, and check guests out wherever there is internet connectivity
Mobile housekeeping
Increase housekeeping efficiency with instant updates on housekeeping mobile devices when customers check out, freeing up rooms for cleaning. Enable greater flexibility with room management and improve response time for room-service tasks. Identify and manage room-maintenance needs, ensuring rooms are clean and in perfect condition
Integrated hotel back-office systems
Connect operations and financial processes by leveraging prebuilt integrations to accounts receivable, accounts payable, payment gateways, hotel industry applications, and property infrastructure devices. Integrate accounts receivable and commission handling. Ensure accurate guest folios for faster, more accurate billing.
Effective hotel distribution
Increase room occupancy and ADR through real-time rate and availability management across distribution channels. Boost sales through direct booking channels on brand website.
Guest data
Centralize and secure customer data and improve the quality and accuracy of guest profiles with reporting and analytics. Understand customer buying patterns so you can define more targeted packages and services. Ensure compliance with national and international data-compliance rules
Choosing the right hotel property management system is critical to the smooth running of your hotel operation. But you don’t have to worry as Finner is here to help you.
Finner is a one stop SaaS property management solution for owners and managers to streamline operations and maximize revenue for their hospitality or real estate business.
Our Property Management System is usable across all Travel Sector Businesses. Hotel, Bnb, Vacation Rental, Real Estate, Tours & Travel Companies can use the Finner Website Platform & PMS. Apart from all this, Finner PMS offers its users a list of benefits that helps them stay ahead in the business:
· Lesser Time Spent On Administrative Task and Lesser Paperwork
· Bigger Online Presence
· Flexible Rate Management
· Increase in The Number of Bookings
Finner PMS is the best hotel PMS system. Manage your business seamlessly with Finner.